Get ready for a rant.
Let’s rewind to Tuesday afternoon. As usual, I find myself wondering the best method for purchasing my books for the semester. While I usually buy/rent all my books online since the prices are by far the cheapest, I decided a $15 dollar book was worth getting now rather than waiting.
After walking around the UNT bookstore for a little while, I realized the book was not there, and so I decided to ask the service worker if they had any left. The individual notified me that there were no copies available, but I can purchase the book online and should expect it “hopefully sometime next week.” “Hopefully?” I don’t go to a four-year university and pay ungodly amounts of money to “hopefully” get a book from said university at a reasonable time.
Fast forward a few hours to a call I make to another bookstore to see the availability of the book I require. After asking a lady who sounds too busy to talk whether or not she has the book, she lets me know that the book is not in store, but I could purchase it online and it would be there by Friday. “That’s great,” I respond, “but how much will it cost?”
“I can’t tell you the price because our registers are closed.”
Did I hear her correctly? She cannot check the price of a textbook that I wish to purchase online because the register is closed at 3:30 in the afternoon the second week of school? Does this woman take me for a fool?
Lo and behold, after calling nearly all the bookstores surrounding UNT, I found that their efforts to communicate effectively with me were nearly non-existent.
What has happened to the University of North Texas students that they have been subdued like dogs by the whims of these bookstores?
Not only must I often pay $100+ for a textbook, but now I must deal with businesses that have absolutely no regard towards me as a student or a consumer.
When did service and customer relationships get thrown out the window, and since when is it OK with students to be treated this way?
Much like a parasite, these bookstores benefit off a toxic relationship with us as their hosts. We need these bookstores to get through school and these bookstores know that. Unfortunately, when these lecherous entities realized they had to give nothing in order to take from us (and I mean this almost literally in respects to returning books), they seized the opportunity and we find ourselves with the dismal service that we have today.
I tell you now, the reason for this disgusting state of mind is largely due to the students unwillingness to take action. The student body has a voice that is powerful enough to shake these vermin from their greed focused ideals and cause some change for the better for students in the Denton area. An unwillingness to communicate effectively with the student body is absolutely unacceptable, and it is up to us students to fix these injustices done unto us, or just like cancer, they will worsen and further inhibit our ability to succeed.